Humantra Help Centre

💪 GETTING STARTED

• How is Humantra different from other electrolytes?
• Who is Humantra for?
• Do I need electrolytes if I already drink water?
• Is Humantra just for athletes?

💧 HOW TO USE HUMANTRA

• How much should I take?
• When should I drink Humantra?
• Can I take more than one sachet a day?
• Can I take Humantra every day?
• Can I drink Humantra while fasting?
• Can I drink Humantra at night?

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🧪 INGREDIENTS, NUTRITION & SAFETY

• What ingredients are in Humantra?
• Does Humantra contain sugar?
• Does Humantra contain caffeine?
• How many calories are in Humantra?
• Is Humantra vegan and gluten-free?
• Is Humantra suitable for children?

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📦 ORDERS & DELIVERY

• What is your order cut-off time?
• Can I make changes to my order?
• My order hasn’t arrived — what should I do?
• How long does delivery take?
• Where does Humantra ship and how much does it cost?

🔁 SUBSCRIPTIONS

• How do subscriptions work?
• When will my subscription renew?
• When is the cut-off to make changes to my subscription?
• Can I pause my subscription?
• What happens if my payment fails?
• How do I cancel my subscription?

💰 RETURNS & REFUNDS

• Can I cancel my order?
• Can I return my order?
• What is your refund policy?
• How long do refunds take?
• My item arrived damaged — what should I do?
• I received the wrong item — what should I do?

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